New Orders

• How can I change my service area?
• How to Get Offered More Orders
• How do I find an order, and where is it located?
• Declining an order request
• Surge Pricing & Boosts
• Order Limits

Active Orders

• What If There Are More Bags Than Expected?
• Express Order Over 60 lbs? Here's What to Do
• Order Over 100 lbs? Here's How to Get an Extra Day
• All About Deadline Extensions
• What if My Customer Isn't Responding?
• Handling a Missed Pickup

See all 24 articles

Completed Orders

• I forgot to return some items
• Handling a Review That Feels Unfair
• Minimum Charges and Earnings

Additional Services

• Oxi Boost Add-On: What to Expect
• Laundry Sanitizer Add-On: What to Expect
• Scent Beads Add-On: What to Expect
• Ironing & Steaming
• Optional Add-Ons: What Laundry Pros Need to Know