Active Orders
- What If There Are More Bags Than Expected?
- Express Order Over 60 lbs? Here's What to Do
- Order Over 100 lbs? Here's How to Get an Extra Day
- All About Deadline Extensions
- What if My Customer Isn't Responding?
- Handling a Missed Pickup
- What if I Can't Access the Delivery Location?
- What If I Feel Unsafe During an Order?
- What If I Find Illegal or Suspicious Substances in a Customer's Laundry?
- Donation Drop-Off Add-Ons
- Scheduled Laundry Orders
- Pickup & Delivery Windows
- What to Do When an Item is Damaged
- How to Weigh a Laundry Order
- What to Do If You Find a Tracking Device (Like an AirTag)
- My Order Looks Like It’s Been Serviced Already
- Best Practice Videos
- Using Other Laundry Products
- Oversized Items
- Pickup: Bags and Hampers
- Handling Unsafe or Unsanitary Orders
- Hangers and Hang-Dry Items
- Hotel Guests
- How to Handle Declined Customer Payments